1. Introduction
TERRAINONE PTY LTD ("we," "us," or "our") operates the TerrainOne mobile application ("App"). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our App.
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Privacy Policy
2. Information Collection and Use
We collect several types of information to provide and improve our App:
Personal Data
While using our App, we may ask you to provide certain personally identifiable information, including:
- Email address
- Name
- Phone number
- Address, State, Postcode, City
- Usage data (e.g., IP address, device type, operating system)
Usage Data
When you use the App, we may collect information automatically such as:
- Device type and ID
- IP address
- Browser type
- Usage data (e.g., time spent, actions within the app)
3. Tracking & Cookies
We use cookies and similar technologies to track activity on our App and improve your experience. You can disable cookies through your device settings, but some parts of the App may not function properly if you do.
4. Use of Data
We use the collected data for purposes including:
- Providing and maintaining the App
- Notifying you about updates
- Allowing interactive features
- Offering customer support
- Improving the App
- Monitoring usage and resolving technical issues
5. Data Access and Correction
You have the right to access, correct, or delete your personal data. If you wish to exercise these rights, please contact us at the details below.
6. Sensitive Information
We do not collect sensitive personal information (e.g., health data, political opinions) unless explicitly required and with your consent.
7. Security of Data
We take reasonable steps to protect your personal data from unauthorized access or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Complaints
If you believe we have mishandled your personal information, you can contact us directly. If you're not satisfied with our response, you can make a complaint to the Office of the Australian Information Commissioner (OAIC) via their website.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We will notify you of significant changes within the App or via email.